OUR COMMUNITY ‘IN PRACTICE’

About Our Community ‘in’ Practice

Communities in Practice are groups of people practicing a particular activity together and who recognise this as an important way to learn and develop. For this reason, Dolphyn adopt a ‘community in practice‘ model of working and learning (i.e. practicing) with others.

We are a small and adaptable team who work both together, and/or on our own, in a range of different ways that suit the people and organisations that we work with.

All of our team have:

Post-Graduate qualifications in the Social Psychology of Risk
Practical experience working in the field of risk, human resources, mental health, safety and injury management
Over 20 years experience working in a range of roles across different industries, including both consulting and in-house operational leadership roles
A passion for working with, and understanding people and why we do what we do
A curious and creative nature and enjoy working with people
A desire for engaging in conversation and learning with others

Robert Sams

Rob is both the Principal Consultant at Dolphyn and author of Social Sensemaking.

Rob has more than 20 years experience working in risk, safety, community support, counselling and organisational culture. He has worked with a range of organisations from large International’s to small family run businesses and ‘not for profits’, bringing a diversity of knowledge and experience to clients.

Rob focuses on building relationships and ‘scaffolding’ those who he works. He also has specialist skills in organisational development and change, enabling him to help organisations to achieve meaningful goals.

Rob uses his knowledge of social psychology to help people and organisations ‘filter’ the many pressures they are made anxious about by which is often created by regulators and various media. He is able to bring the many complexities of systems demands ‘down to earth’ to a relevant and practical level.

Rob holds formal qualifications in risk, safety and coaching. He also has post graduate qualifications in Social Psychology of Risk gained at ACU and is a Member of the Society of Australian Social Psychologists and The Society for Risk Analysis Australia/New Zealand.

Rob was a Director and Board member of Lifeline Hunter Central Coast since November 2012 to May 2017, volunteering his time to work with this organisation who support people at times of great need of support and connection with others. Since June 2018, Rob has been in the role of Regional Manager at Lifeline in the Hunter & Central Coast region.

Gabrielle Carlton

Owner and principal consultant at Resilyence

Gabrielle (Gab) often partners with us at Dolphyn in supporting our clients develop and implement leadership, cultural change and communication programs.

Gab has a wealth of experience working across corporations and businesses such as Electrical Generation and Distribution, Aged Care and Disability, Large Residential Facilities, Property Management, Manufacturing, Construction, Rail, as well as Commonwealth and State Government.

Gab is a passionate leader in her field and has specialist skills, qualifications and experience in social psychology, risk and health and safety.

James Ellis

Managing Director at Framework Group

James Ellis is the founder and managing director of Framework Group. James is a physiotherapist with 20 years’ experience in helping organisations to understand injury prevention and management. James and his team of health professionals have developed an innovative approach to injury prevention and management that favours people over process. Framework’s challenge is to help their clients to humanise injury management within a workers compensation domain that typically disempowers employers and injured workers.

James is studying for a post graduate masters degree in social psychology and is enthusiastic about sharing and eliciting ideas with his clients, his team and his strategic partners.

Hayden Collins

Director at Risk Intelligence

Hayden Collins is a specialist in risk, human judgement and decision making, organisational culture, leadership, communication and learning. Hayden provides training, advice, coaching and mentoring for leaders, managers, supervisors and workers.

Hayden is able to help organisations apply the fundamentals of social psychology to leadership and team development. He has developed and delivered training programs covering a range of subjects including; risk and safety leadership, organisational culture awareness and assessment, and communication and team-building.

Hayden has 13 years experience in leadership roles within large Tier 1 national and multinational organisations across a range of industries including: heavy industrial manufacturing, FMCG manufacturing and construction.

Hayden currently lives in Melbourne with his wife Olivia. He enjoys learning about himself and his environment, spending spare time exploring the arts and culture of Melbourne, reading philosophy, and meaningful conversations with friends.

Hayden has the following qualifications:

Graduate Diploma in the Social Psychology of Risk
Graduate Certificate in OH&S
Advanced Diploma in Environmental Technology,
Certificate IV Training & Assessment,
MPTI Facilitator Certification – Stage 1 and 2 (Coaching)
RABQSA-OH (Management Systems Auditing)

Dr Robert Long

Executive Director at Human Dymensions

Dr Robert Long (Rob) has extensive experience, qualifications and expertise across a range of sectors including government, education, corporate, industry and community sectors over 30 years. Rob has worked at all levels of the education and training sector including serving on various post graduate executive, post graduate supervision, post graduate course design and implementation programs.

Rob often partners with Dolphyn to assist in the specific area of cultural assessment and analysis. As the designer of the unique Mi-Profile survey tool, Rob provides Dolphyn’s clients with an extra dimension when it comes to cultural analysis. You can learn more about the Mi-Profile survey at http://www.humandymensions.com/services-a-programs/workplace-training/miprofile-diagnostics

Remembering Max Geyer

Former Director at Risk Savvy

Sadly our dear friend Max passed away in early August 2017 after a short period of illness. A dedication to our friendship is included here (https://dolphyn.com.au/reflections-great-mate-max-geyer/).

Max brought experience and knowledge to his interactions with clients and helped make a positive difference to their lives.

Max worked in a wide range of roles including front line worker, overseer, workgroup leader/ manager, senior consultant and senior manager. Experience has been gained across diversified fields covering livestock management, mining operations, training and business process improvement, plus WH&S, HR and Quality systems auditing, design, implementation and management.

Max had a Graduate Diploma in the Social Psychology of Risk along with a range of other management and HR related qualifications which, when added to his more than 35 years work experience in locations across Australia, in industries which include the Pastoral Industry, Manufacturing, and Mining made Max an ideal partner for your business.

Dr Robert Long – Books

Rob is the author or three books which challenge the usual paradigm and understanding of risk. His first book Risk Makes Sense is a best seller and has been distributed to over 20 countries. His second book, For The Love of Zero helps readers understand the importance of language and it’s impact on the unconscious the third book, Real Risk has as its thesis, that to be able to discern risk, one must better understand it rather than try to eliminate or avoid it. Rob’s fourth book focuses on leading risk, with a particular emphasis on understanding ‘followers’. You can find out more about Rob’s books and purchase them online by visiting http://www.humandymensions.com/books

Collaborating Partners

Dolphyn work in collaboration with a number of other organisations who offer complimentary skills and services. Those that we recommend include:

Exis Consulting – Aaron Westwood and his team at Exis specialise assisiting clients to plan and develop customised and integrated management systems by offering a full suite of system solutions from planning and development through to implementation of key programs and ongoing system maintenance. You can learn more about Exis at http://exis.com.au/