Just because I’ve learnt a little about how I make decisions and judgments, it does not mean that I will always make better decisions. I know that I am vulnerable in my decision-making and that it is thick with bias.
Perhaps the best I can hope for is to recognise through reflection, sharing and good conversation the biases in the decisions and judgments I make and continue to learn from them as well as seek to understand ‘cues’ of when my biases may be at play.
Around this time four years ago I began a ‘learning adventure’ that would change my life in more ways than I could have imagined. I had been working in ‘safety’ for most of my life and I was at my wits end trying to understand why our focus was fixated predominately on systems, policing and ‘control’, with little understanding of people and how we make decisions. There seemed to be no place in the paradigm that I was working in that allowed for mistakes, and the groundswell in the industry was being driven by the seduction of ‘zero’.