Competition – Win a Ticket to the Psychology of Risk Conference

Are you keen to learn about a fresh perspective to dealing with risk?

Are you sick of attending conferences that that are full of regulators, lawyers, bureaucrats and fear centred safety?

Then set these dates aside!

There has been nothing like this conference before. ACU, Human Dymensions and the Centre for Leadership and Learning in Risk are sponsoring the first Psychology of Risk Conference in Australia. The conference will be held at The Australian Catholic University in North Sydney on 25, 26 March 2015.

Keynote presenters include: David Fitzgerald – Telstra; Graham Long – The Wayside Chapel; Matthew Gill – Former General Manager Beaconsfield and Rob Long – ACU.

In addition, more than 20 practitioners from the field will be presenting workshops (in concurrent format) on the application  of psychology of risk principles to the workplace.

Rob Sams will be presenting at the Conference talking on the topic ‘What is excessive regulation doing to us all?

Would you like a chance to win a ticket to the Conference?

Dolphyn is offering one person a chance to attend the conference on us!

All you need to do is write a short 300-500 word article on the above topic (or generally about how you feel legislation impacts on how we go about risk and safety) and send it in to by 16 January 2015. Rob Sams will read through all of the entries and choose a winner that will be published on the Blog.

This is a great way to get your thinking juices going on a topic that is important for all in risk and safety to think through. Rob will use information from entries submitted during his presentation at the Conference. Of course, all ideas and thoughts will be appropriately referenced J

Writing is a great way to collate your thinking, and publishing your article on Blog means that you will join a band of great thinkers in risk and safety.

We are looking forward to reading your entry. Good luck!


Newsletter #1 – December 2014

Welcome to Dolphyn’s First Newsletter

In this first Newsletter, we reflect on 2014 by:

  • sharing stories of what we’ve been up to;
  • outlining some of our programs;
  • launch our first competition;
  • celebrate the fun and learning we had in 2014

We hope you enjoy reading and as usual, we look forward to your thoughts and feedback.



Just Toolbox it!

How often have you heard this term in risk and safety? It seems to be the key way we address safety concerns including incidents, hazards, a ‘safety alert’ or a ‘safety share’

When we only communicate in a one dimensional way, through ‘telling’ rather than engaging, we limit the opportunity to understand the views of others and whether people discern risks themselves.

I’d love to hear about your experiences.



Karl Weick writes: How can I know what we did until I see what we produced? (Weick 1995, p. 30)

It’s only when we take time out to reflect, that we can open our minds to new learning which can help make us make sense of things.


Conversation Corner

It’s amazing how good conversations can be when you don’t have an agenda. When your goal is simply to get to ‘know’ people you can learn a lot. If you want to really understand what happens in your organisation, Conversation Corner could be the go!

Happy to have a chat about how we went about things.

Measuring does things to people

For a while now the the risk and safety industry has pushed for a move from lag indicators to positive indicators, but does this really make a difference? Here are some thoughts on what measuring does to people and organisations. Love to hear your thoughts.

Gab & Rob Talking Risk – Humble Enquiry

Gab & Rob are often asked to share more about how they go about things when supporting people and organisations to deal with risk. People ask for practical tips and ideas for how they can become better communicators in risk and safety.

In this series of ‘Gab & Rob Talking Risk’, the guys take us through an approach they term ‘Humble Enquiry’ (taken from the book of the same title written by Edgar Shein, which the guys talk about in the video). This is just one of the ways Gab and Rob go about learning whether someone understands the risks associated with the task they are performing.

In risk and safety, there are plenty of tools and methods where we check, assess, audit and inspect for safety, the ‘Humble Enquiry’ is an alternative to these approaches and can be used in tandem. A ‘Humble Enquiry’ is focused on listening to and understanding others. It is not about ‘fixing’ people or feeling the need to solve others problems, just being there for them and helping them to work through things.

One of the keys to effectively discerning risk is to listen for risk iCues™ which is a termed developed by Dr Robert Long from Human Dymensions. Gab & Rob share some of the iCues™ in this video.

The guys would love to hear your thoughts, ideas and experiences too so please share your comments and share the video as you like.

You can learn more about Gab & Rob by checking out their websites:

Gab is the Director of Resilience –

Rob is the Director of Dolphyn –

I’m biased, but that’s ok!

In my latest Blog, I talk about just some of the biases at play when we make decisions and judgments about risk.

There are over 250 biases that can impact on the decisions we make, all of which work in the non-conscious part of our brain which means that we aren’t even aware of them.

I hope you enjoy exploring some of the ways that our biases impact our decisions.

Some Basics on How we Make Decisions

In the second of our ‘Gab & Rob Talk Risk’ video series, Gab and I explore some of the basics of how people make decisions. We talk about rational, a-rational and irrational. When we better understand how people make decisions and judgments, we are better able to support people in discerning risk.

If we do not understand the role that our unconscious plays in decision making, we can easily think that all decisions are either rational or irrational. Understanding a-rational is critical in risk management.

We hope you enjoy and would love to hear your feedback.

Risk & Safety Thinking Groups

In this article I share some ideas and experiences on how you can go about developing or being part of a supportive community. Specifically, I provide thoughts on the ‘Thinking Groups’ we have set up and how they work. If you have any questions about how these work, or would like to join one, please drop us a line.