Reflections of a ‘Doer’
Does learning more about ourselves help us to better understand and influence others?
I’ve learnt that if we are going to change the way things are done in risk and safety that the focus needs to be more on ‘influencing’ than ‘controlling’. In this piece, I’d like to explore the concept of learning more about ‘self’ in order to better understand and influence others. I’ll do this by sharing stories of my own experiences.
I am naturally a doer. Some describe me as an ‘Action Jackson’ and a person who likes to get things done. I like to organise and see things through to completion. For anyone familiar with the Myers Briggs Type Indicator (MBTI), my personality and type is ENFJ. It is the ‘J’ that drives what I describe above. (Of course understanding me is more than just applying a four letter label to me, but that’s a whole other Blog!)
For people who ‘know’ me only through my blog posts, you may be surprised when reading the description above. Based on the feedback that I receive, I know that one theme people may take from what I write is that I’m ‘anti-organising’, as I do ask a lot of questions on this subject.
Culture of Care (and sackings…)
Culture of Care (and sackings…)
I caught up with a good friend Martin over the weekend and he was telling me about his work situation. Martin works in heavy industry as a contractor, he has done most of his life and he’s now in his mid 40’s.
Martin is currently contracting at a mine that is owned by a large company I think he said was called Neo Bingo, or at least something that sounded like that. We got to talking about safety (although I usually try to avoid this topic, it inevitably comes up in my social conversations) and Martin was telling me how working at Neo Bingo was as bad as it gets when it comes to safety. Martin shared his story with me, which reminded me of other similar stores.
Read the full story, first published HERE
I believe that there are many good people who work in safety. They do care for people, they do want to educate and support learning, but when you work in organisations like ‘Bingo’, it does things to you. The social arrangements and construct that we work in does affect our decisions and judgments, and I don’t imagine how working in ‘Bingo’ could be anything other than about control and power.
As an industry, and with the many good people that work in it, I hope we can lead ourselves through this. I hope that one day that I may be proud to say that I ‘work in safety’ and people don’t instantly think of me as a crusader. Sadly, I’m not sure that day will come, so in the mean time, I will continue on my learning adventure trying to better understand how to support and scaffold people to better appreciate why we do what we do.
Do you see a day when ‘safety’ will be about people, about understanding, about empathy and compassion, or will control continue to reign the day?
As usual, I’d love to hear your thoughts, experiences and comments.
We need to make sure this can never happen again
Have you ever been involved in an incident investigation that was really just a checklist of organisational processes? Have there been times when you might have missed something because you became too focused on one aspect and weren’t open to exploring?
I’ve been in these situations. I’ve written reports that were focused on checking off on corporate procedures rather than on understanding what really went on. I’ve prepared reports that were ‘protected’ by legal professional privilege so that what we learnt could not be shared with others. I’ve written reports where I know that there were a range of other factors at play, but I had neither the time nor resources to explore them, so I ‘parked them’ for later (they are still parked!). Is this normal in risk and safety, or is this just my experience?
If this is our approach, what chance do we really have of learning anything?
What are the by-products that come from an approach that advocates ‘we need to make sure this can never happen again’?
You can read the rest of the article HERE
Am I stupid? I didn’t think of that…
I live in the Hunter Valley in NSW, which is on the east coast of Australia. This week we have been hit by what our local media are describing as a ‘super storm’. In the particular area where I live, we received over 400 millimeters (0.12 gallons, US) of rain in two days. The scenes of flash flooding in areas that are normally farming and rural land amazed me, as did the number of roads that have been cut off and how quickly rivers rose. Experts say that it is a one in ten year flood.
What amazed me more however is that although this crazy weather event took us ‘off guard’ and despite a lack of planning for this specific event, we coped ok and learned a lot along the way.
With my background in risk and safety, I’ve become accustomed to thinking that we have to have a plan in place to cover every type of emergency scenario, and along with that plan, appropriate procedures that would outline a response to almost every conceivable situation.
This big lesson that I learned this week was that while my wife and I had thought about a number of things associated with an emergency at our place and we did have some plans for certain scenarios, there will always be things that take us by surprise. When these things happen we can feel silly or stupid, because in retrospect they were obvious. But does it really mean we are stupid if we don’t (or can’t) think of everything?
Read the rest of the article which was first published HERE
Social Psychology Applied to the Discernment of Risk
During April 2015, good mates and study buddies (and authors on the Safetyrisk.net blog) Gab Carlton, Max Geyer, Rob Sams and James Ellis attended the Society of Australasian Social Psychologist (SASP) Conference held in Newcastle. While Rob Sams has provided his reflections on this conference, hearing from academics presenting their research, the guys also participated in another way by presenting a poster on what they have learned about applying the social psychology of risk in their workplaces.
You can read more by clicking on the link to the article the guys published on Safetyrisk.net below.
http://www.safetyrisk.net/social-psychology-applied-to-the-discernment-of-risk/
Pause and Ponder
I’ve had the privilege over the past few days to attend the Society of Australasian Social Psychologist (SASP) Annual Conference held in my hometown of Newcastle, NSW. The SASP Conference brought together more than 170 delegates who were keen to learn, share and explore together. You can learn more about SASP here, and if you’re interested in joining, it costs $50 per year.
Let me state up front, I am a student. I have a passion for learning (while at the same time unlearning!) and to be amongst such academic minds was both amazing and, to begin with, a tad intimidating. However, I soon felt relaxed, at ease and ready to learn. It was no surprise to me that social psychologists made it their business to make people feel welcome.
While I have learnt a lot over the past few days about my chosen field of study, and I will share more of this as I digest and reflect on my learning, the thing that I have an immediate desire to share is what I learned about those who have chosen a life in studying social psychology as an academic.
When we open our minds to listening, learning and understanding from those who have chosen a life of research, of challenging and of a quest for exploring, I believe we can ourselves, learn so much.
http://www.safetyrisk.net/pause-and-ponder-what-we-can-learn-from-social-psychology-academics/
Psychology of Risk Conference
The Inaugural Psychology of Risk Conference was held in Sydney on 25, 26 March 2015 and was a great success. People from New Zealand, Hong Kong and Australia came together at ACU in North Sydney to hear how the social psychology of risk can be applied at work. The diverse field of presenters included practitioners from: Telstra, Raytheon, Lend Lease, QSL, Jemena, Framework, Rio Tinto, SummitCARE, Theiss, Omya Australia, General Mills, Nestle and Electranet.
Dolphyn’s Rob Sams, along with Associates Gab Carlton (Resilyence) , James Ellis (Framework Group) and Max Geyer (ViaMax) all presented papers as well as facilitated our ‘Conversation Corner’.
We’d love to hear from anyone who attended, about your experiences and thoughts.
We will be publishing papers on Rob’s presentation, ‘what is excess regulation doing to us all?‘, and on the Conversation Corner over the next week.
You can read more about the conference by clicking on the link below.
http://www.safetyrisk.net/a-conference-with-a-difference/
The Dangers of Being an Expert
It can feel good to win and argument or be perceived as the most intelligent person in the room. It’s a great boost for our ego and I think typically as human beings that we like being the one who knows the most, or to excel where others don’t.
However, when we know more than others, or we have an overwhelming feeling of joy and happiness at being right, or if our desire is to always be the smartest person in the room this can impact on how we relate to others and can change relationships.
There is no way I would do that – Part Two
In my last piece I wrote about the impact that our social arrangements can have on how we make decisions and judgments, even in ways that we may not be consciously aware of. I titled the piece ‘there is no way that I would do that’, and outlined the social psychological experiments conducted by Stanley Milgram in 1961, where he set about understanding how seemingly good people could cause harm to others if the social circumstances were right.
Last week, I was caused to think of this topic again when news broke of a Sydney teenager who set himself on fire to impress his mates. There is no way that ‘normal’ people would do that, right? People who behave like this are just fools and don’t have any care for others, right?
When we take a simplistic approach to understanding human motivation, thinking it is as simple as right and wrong, or as safe or unsafe, we fail to recognise that people are complex, and can fall into the trap of thinking that we can control people to do things that we deem are ‘right’.
http://www.safetyrisk.net/there-is-no-way-i-would-do-that-part-two/