The Efficiency Paradox: Saving Time, but Missing Life

I find quiet satisfaction in getting things done. There is pleasure in watching a long list submit to ticks, bringing an inbox briefly under control, or completing a task and placing it behind me. Efficiency gives structure to the day. It offers the reassuring impression that movement is the same as progress. Perhaps you recognise […]

Humble Inquiry: A Way of Being, or a Method?

It was Graham Long, the former CEO of The Wayside Chapel, who used to say that: “People are not problems to be solved, but people to be met.” I think about that line often, especially when working alongside front line leaders across the community sector and particularly when I reflect on my time at Lifeline, […]

The Irony of Fixing: How Reductionism Can Break What It Tries to Repair

Working in the community sector, especially in mental health and suicide prevention, I am regularly reminded of Graham Long’s words, former CEO of The Wayside Chapel, who lived by the principle that “people are not problems to be solved, but people to be met.” While it is common to hear people suggest “I’m broken”, they […]

The Power in Helping

One of the profound lessons from my time working in mental health and suicide prevention is that helping is never just an act of kindness or support. Helping is also an exchange of power, sometimes subtle, sometimes obvious, but always present. Whether we are the one offering help or the one seeking it, we step […]

Coming Together: Why Community Matters in Mental Health and Recovery

In every community, there are people quietly navigating challenges with mental health, addiction, and the complex emotions that accompany them – shame, isolation, fear, and hope. What often makes the difference is not a single intervention or program, but the presence of community: people coming together, listening, sharing stories, and reminding one another that recovery […]

Just Hanging Out

Just Hangin’ Out… One of the privileges of working in a community-led, service-oriented organisation, is that I come across some remarkable people. Remarkable, not because they are heroes who save the day, not because they perform magical acts that miraculously take away the pain and grief that many people we connect with experience, and not […]